Shipping Information Canada
Custom Amenities Inc. ships hotel toiletries, guest-room amenities and hospitality supplies to customers across Canada.
Why Shipping Is Shown Separately
We keep product prices separate from freight charges so customers can see the cost of the merchandise and the cost of delivery independently. Shipping costs vary depending on factors such as order size, shipment weight, destination and delivery requirements.
Rather than building a flat shipping allowance into every product price, we prefer to keep our merchandise pricing straightforward and show freight separately.
When Will My Order Ship?
Stocked orders normally ship the next business day. Orders placed on weekends or holidays are processed on the next business day.
How Long Does Delivery Take?
Transit time depends on the destination and shipment size. Delivery to some locations may take longer than others, particularly remote destinations.
Large Orders & Freight Shipments
Larger hotel, resort or multi-property orders may require a different freight method than smaller parcel shipments. If you are planning a large order, you can contact us before purchasing to discuss shipping and volume-pricing options.
Questions About Shipping?
If you would like help with a shipping charge, delivery destination or larger-order freight question, visit our Contact Us page or call 1-800-661-1500.
Canada’s #1 guest amenity super store
Custom Amenities Inc. has supplied Canada's hospitality industry since 1961.